FAQs
Welcome to Foxxy Designs FAQs page, your go-to resource for answers to commonly asked questions about our custom slate stone coasters and velvet pet collars. Whether you're curious about our products, shipping policies, or anything else, you'll find the information you need right here. If you can't find what you're looking for, feel free to reach out to us at support@foxxydesigns.com for further assistance.
Frequently Asked Questions
Do you offer customization options for your slate stone coasters and pet collars?
Yes, we offer customization options for both our slate stone coasters and velvet pet collars. You can personalize your items with names, initials, or custom designs to make them uniquely yours.
What materials are used in your custom slate stone coasters?
Our custom slate stone coasters are made from high-quality natural slate stone, known for its durability and elegant appearance.
Are your velvet pet collars suitable for all pets?
Yes, our velvet pet collars are designed to be adjustable and suitable for pets of various sizes. However, we recommend checking the sizing guide provided on each product page to ensure the perfect fit for your pet.
How do I clean and care for my slate stone coasters?
To clean your slate stone coasters, simply wipe them with a damp cloth and mild detergent. Avoid using abrasive cleaners or scrubbing brushes, as they may damage the surface.
Do you offer gift wrapping or packaging options?
Yes, we offer gift wrapping and packaging options for your convenience. Simply select the gift wrap option during checkout, and we'll take care of the rest.
What shipping options do you offer?
We offer standard shipping for all orders within the United States. International shipping options are also available for customers outside the U.S.
What is your return policy?
We offer a 30-day return policy for unused and undamaged items. Please refer to our Returns & Exchanges page for more information on our return process.
Can I track my order once it's been shipped?
Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Do you offer wholesale or bulk ordering options?
Yes, we offer wholesale and bulk ordering options for businesses and organizations interested in purchasing our products in larger quantities. Please contact us at support@foxxydesigns.com for more information.
How can I contact customer support for further assistance?
If you have any further questions or need assistance, please don't hesitate to contact our customer support team at support@foxxydesigns.com. We're here to help!